Frequently Asked Questions
YOU can book as many times as you want with NO blackout dates.
What is the cost?
12 payments of $19.99/mo.
Call 855.692.9102 to speak with a Member Specialist.
Can I cancel at any time?
Yes; however, your membership must be paid in full in order for the cancellation to be completed.
Yes; call anytime to check on your membership status.
How do I use my free tickets?
When you book a Tennessee vacation with us, your reservation information will be shared with Xplorie — our partnered host for free attraction tickets (20 tickets total; 2 per attraction) and our exclusive hotline to book Smoky Mountain activities. To book fun things to do in the area with your complimentary tickets, you must call Xplorie. Tip: be ready with your name, phone number, and vacation rental name for confirmation!
Are earned free nights limited? Can I use them anytime?
You can continue to earn 1 free night per every 10 nights stayed with an active membership. Only 1 earned free night may be applied to a single reservation.
How do I keep track of my free nights?
Simply call to make a reservation and let your Vacation Specialist know you’re a member. We take care of the rest!
Where can I take advantage of my membership benefits?
Free attraction tickets plus our exclusive hotline to book Smoky Mountain activities are currently only available for Tennessee reservations. ALL other benefits — including special member pricing — are available for Tennessee, Georgia, Florida, and Alabama reservations.
I joined CFY Rewards prior to June 5, 2023. Do I have to upgrade?
No, traditional members do not have to upgrade their membership. To upgrade your membership to the new-and-improved CFY Rewards — and gain access to FREE attraction tickets in Tennessee plus our exclusive hotline to book Smoky Mountain activities — please reach out to a Member Specialist at 855.692.9102.
Is there any reason why I shouldn't sign up for this program?
Nope! This is the only program that offers premium perks in the Smokies.