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Cabin Rental Reservation Agreement

  1. Reservations
  2. Cancellations
  3. Trip Insurance
  4. Pet Policy
  5. Arrival Reminders
  6. Hot Tub Policies
  7. Departure Reminders
  8. Disclosures


All Checks and Reservation Agreements must be mailed to our GA address:
gatlinburg cabins

Payment in full is required if you are checking in within 30 days. Your credit card will be charged. If your reservation is within 6 months, half of the balance is due at the time of reservation. The remaining balance is due 30 days prior to your arrival. If making a reservation beyond 6 months, one night's rental is due at the time of the reservation. Half of the remaining balance is due 6 months prior to your reservation. The remaining balance will be due 1 month prior to your reservation. All balances are due within 1 month of the reservation. You will be charged a reservation fee plus the advertised cleaning fee on the website for that cabin. These charges will be included in your total that is given to you at the time of reservation.

A signed copy of the reservation agreement must be in our office the same day that you make your reservation. A security deposit and waiver are required for 3 bedroom and larger cabins and must be on file in our office.

A reservation confirmation will be sent after the first deposit is received and confirmed through payments. Acceptable payment methods include check, credit card, or money order. Checks must be in our office 30 days in advance of check-in. No payments will be refunded and there are no cancellations.

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If we can re-book your cabin for the dates which you booked, we will refund you the amount for which it was re-booked, excluding the reservation fee, which is non-refundable. There is an additional $35.00 charge for moving cabins or dates.

YYou cannot cancel or move dates within 2 months of your reservation's check-in date for cabins with 1-3 bedrooms. Cabins 4 bedrooms and larger cannot be cancelled within 5 months of your check-in date. Refunds are not given for any cancellations within this time frame.

We will call you 2 days prior to your check-in with the key code to your cabin. The key code is all you need for check-in. You do not have to check in at our office.

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Trip Insurance

Trip Insurance is offered for your convenience. We are not responsible for weather conditions. Four-wheel drive and chains may be required during winter months. Every effort will be made by Cabins For You to correct any problems you may encounter during your stay; however, there are no refunds. At Cabins For You, trip insurance is highly recommended for stays from December through February.

Trip Insurance is non-refundable.

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Pet Policy

Pets are allowed in pet-friendly cabins for a fee of $60.00 per pet. Some cabins have a pet weight limit. Please call for more information.

You can view a list of all Pet Friendly properties here:

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Arrival Reminders

Check-in is at 4 PM A charge will be placed on your card if you check in early or check out late. You don't have to come to our office. Upon arrival at your cabin, please check in by either calling 1-888-506-3182 on your cabin phone and pressing 1 or by calling 1-800-684-7865 from your mobile device and speaking with a representative.

ALL of our properties are nonsmoking

Please call the office to report any damages that are found upon your arrival.

If you are experiencing a problem at the cabin please call 1-800-684-7865 and press option 2

If your fireplace is gas burning, please do not put anything in it. Fireplaces are not to be used April through September.

Please do not move the furniture. This can cause the furniture to break or the carpet to rip.

If the temperature is to drop below 25 degrees during winter months, please leave the faucets dripping to ensure that the pipes will not freeze.

Turning the air conditioner below 60 degrees in the summer could result in the unit freezing; this will cause you to be without air for a few hours! Please refrain from doing so.

Cabins For You only provides a minimal supply of toilet paper, paper towels, and trash bags. If you feel that you will need more than provided, we suggest that you bring your own supply. If your cabin does not provide a washer and dryer, you may also want to bring extra towels.

Please remember to shower off before getting in the hot tub. Be sure not to use any bubbles, soap, or oil while in the hot tub as this can clog the jets.

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Hot Tubs

Please remember there are certain health risks that are associated with using a hot tub.

Our housekeepers drain, sanitize, refill, and replenish chemicals in all tubs prior to your arrival, therefore it may not be warm until later that evening.

Hot tub covers are for insulation purposes and are not designed to support a person or persons. DO NOT STAND ON THE HOT TUB COVERS. They will break and you will be charged for replacement. Remember when not using the hot tub, leave the cover on so the hot tub will stay warm and debris will stay out.

Please shower before using the hot tub as some body lotions/etc. mixed with the hot tub chemicals can cause a rash on your skin. We are not responsible for any jewelry or clothing damaged by being worn in the hot tubs.

A MINIMUM FEE OF $500.00 will be charged if BUBBLES, BATH OILS, OR ANY OTHER FOREIGN SUBSTANCE is used in the hot tub or swim spas.

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Departure Reminders

Checkout is at 11 a.m. If you would like a late departure, please call our office.

Upon departure, please check out by calling 1-888-506-3182 (the same number used to check in). This time the phone will prompt you to enter 2 for departure.


During winter months, please leave the thermostat on 55. During summer months, please leave the thermostat on 80. Leave it in the Auto position.

Be sure to lock the door on your way out!

Before your departure, please place towels in bathtub.

If you happen to leave something behind, there will be a minimum $25 charge to return the items to you.

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Housing built before 1978 may contain lead-based paint. Lead from paint, paint chips, and dust can pose health hazards if not managed properly. Lead exposure is especially harmful to young children and pregnant women. Before renting pre-1978 housing, lessors must disclose the presence of known lead-based and or lead-based paint hazards in the dwelling. Lessee must also receive a federally approved pamphlet on lead poisoning prevention.


  • Lessor has no knowledge of lead-based paint and/or lead-based hazards in the housing.
  • Lessor has no reports or records pertaining to lead-based paint and or lead based paint housing.
  • Lessee will be provided a copy of the federally approved pamphlet on lead poisoning prevention in the cabin information booklet.
  • Agent has informed the lessor of the lessor's obligation under 42 U. S. C 4852d and is aware of his/her responsibility to ensure compliance.

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At Cabins For You, we strive to provide the most accurate and up-to-date information to our guests, both online and over the phone, for each property on our program. Each property managed by Cabins For You, however, is individually owned and insured. This means that owners may make changes to a property, or remove it from the rental program, at some point. Cabins For You is not responsible for errors due to changes made by owners. If a cabin is removed from our cabin rental program, we will do everything we can to resolve any inconvenience this may cause. Cabins For You will either provide you with a cabin of equal or greater value or (if replacement is not possible) refund your full reservation.

*Prices, specials, peak/holiday seasons, and cabin amenities are subject to change without notice.

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Toll Free: 1-800-684-7865
Local: 865-436-2109
Office Open: Monday - Sunday!

Gatlinburg Cabin Rentals
349 East Parkway, Gatlinburg TN 37738

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