All Checks and Reservation Agreements must be mailed to our GA address:
Payment in full is required if you are checking in within 30 days. Your credit card will be charged. If your reservation is within 6 months, half of the balance is due at the time of reservation. The remaining balance is due 30 days prior to your arrival. If making a reservation beyond 6 months, one night's rental is due at the time of the reservation. Half of the remaining balance is due 6 months prior to your reservation. The remaining balance will be due one month prior to your reservation. All balances are due within one month of the reservation. You will be charged a reservation fee plus the advertised cleaning fee on website for that cabin. These charges will be included in your total that is given to you at the time of reservation.
A signed copy of the Reservation Agreement must be in our office the same day that you make your reservation. A Security Deposit and Waiver are required for 3 bedroom and larger cabins and must be on file in our office.
A reservation confirmation will be sent after the first deposit is received and confirmed through payments. Acceptable payment methods include check, credit card or money order. Checks must be in our office 30 days in advance of check-in. No payments will be refunded. There are no cancellations.
If we can re-book your cabin dates, then we will refund your money the amount for which it was re-booked. There is a $35.00 charge for cancellations, moving cabins, or moving dates.
You cannot cancel or move dates within 3 months of your reservation date. Cabins 5 bedrooms and larger cannot be canceled within 6 months of your check in date. Refunds are not given for any cancellations beyond this time frame.
We will call you two days prior to your check-in with the key code to your cabin. The key code is all you need for check-in. You do not have to check-in at our office.
Trip Insurance is offered for your convenience. We are not responsible for weather conditions. Four-wheel drive and chains may be required during winter months. Every effort will be made by Cabins For You to correct any problems you may encounter during your stay, however there are no refunds.
Pets are allowed in Pet Friendly cabins for a fee of $50.00 per pet. Some cabins have a pet weight limit. Please inquire.
You can view a list of all Pet Friendly properties here: http://www.cabinsforyou.com/pet_friendly_cabins.htm
Check-in is at 4 PM (a charge will be placed on your card if you check in early or out late.) Upon arrival please check-in by using the cabin phone to call 1-888-506-3182. The phone will prompt you to enter 1 for arrival.
ALL of our properties are non-smoking
Please call the office to report any damages that are found upon your arrival.
Our office hours are Monday- Friday 8am - 11pm; Saturday and Sunday 9am - 10pm. If you are experiencing a problem at the cabin please call 1-800-684-7865 ext. 2
If you have any emergency during non-business hours please call 1-800-684-7865 ext. 1. Leave your name, number, and issue that you are having. Someone will return your call promptly. Please remember that light bulbs, hot tub problems, broken appliances are not considered an after-hours emergency. These items can be dealt with during normal business hours. FOR EMERGENCIES PLEASE CALL 911
If your fireplace is gas burning please do not put anything in it. Fireplaces are not to be used April- September.
Please do not move the furniture. This can cause the furniture to break or the carpet to rip.
If the temperature is to drop below 25 degrees during winter months, please leave the faucets dripping to insure that the pipes will not freeze.
Turning the air conditioner below 60 degrees in the summer could result in the unit freezing; this will cause you to be without air for a few hours! Please refrain from doing so.
Cabins For You only provides a minimal supply of toilet paper, paper towels, and trash bags. If you feel that you will need more than provided we suggest that you bring your own supply. If your cabin does not provide a washer and dryer you may also want to bring extra towels. We do not bring out extra towels to your cabin. (Seth's Red Oak Lodge only provides 1 towel per person; this lodge does not have a washer/dryer).
Please remember to shower off before getting in the hot tub. Be sure not to use any bubbles, soap or oil while in the hot tub.
Please remember there are certain health risks that are associated with using a hot tub.
Our housekeepers drain, sanitize, refill and replenish chemicals in all tubs prior to your arrival therefore it may not be warm until later that evening.
Hot tub covers are for insulation purposes and are not designed to support a person or persons. DO NOT STAND ON THE HOT TUB COVERS, they will break and you will be charged for replacement. Remember when not using the hot tub, leave the cover on so the hot tub will stay warm and debris will stay out.
Please shower before using the Hot Tub as some body lotions/etc. mixed with the hot tub chemicals can cause a rash on your skin. We are not responsible for any jewelry or clothing damage if worn in the hot tubs.
A MINIMUM FEE OF $500.00 will be charged if BUBBLES, BATH OILS, OR ANY OTHER FOREIGN SUBSTANCE is used in the hot tub or swim spas.
Check-out is at 11:00 am. If you would like a late departure, please call our office.
Upon Departure please check-out by calling 1-888-506-3182 (the same number used to check-in). This time the phone will prompt you to enter 2 for departure.
All dishes and cookware should be washed, dried and returned to the cupboards.
BAG ALL TRASH!
During winter months please leave the thermostat on 55. During summer months please leave the thermostat on 80. Leave it in the Auto position.
Be sure to lock the door on your way out!
Before your departure, place towels bathtub.
If you happen to leave something behind there will be a minimum $25 charge to return the items to you.
Understand that by renting and staying in our cabins you are accepting full responsibility for all damages and/or stolen items. All damages will be the responsibility of the reserving party and their credit card will be charged for any violations. Any excessive cleaning will be billed to you.
The Rental Unit Damage Protection plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $1500. If, during your stay at one of our Rental Properties, an Insured Person causes any damages to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the insured for the cost of repair or replacement of such property up to a maximum benefit of $1500. Certain terms and conditions apply.
Full details of the Rental Unit Damage Protection Coverage are contained in the Certificate of Insurance or Insurance Policy. The Rental Unit Damage Protection can be purchased up to, and including at, check in. By submitting payment for this plan, you authorize and request CSA Travel Protection to pay directly Cabins For You any amount payable under the terms and conditions of the Rental Unit Damage Protection. Please contact Cabins For You directly if you do not wish in this plan or assignment. If your damages exceed $1500, the jurisdiction for a small claims action against you shall be Sevier County, Tennessee. You may opt out of this insurance any time prior to your check in by allowing a credit card authorization in the amount of the Damage Deposit for your unit. Please see the damage deposit schedule, below.Required for 3 bedroom and larger cabins:
DISCLOSURE OF INFORMATION OF LEAD-BASED PAINT AND OR LEAD-BASED PAINT HAZARDS
Housing built before 1978 may contain lead-based paint. Lead from paint, paint chips and dust can pose health hazards if not managed properly. Lead exposure is especially harmful to young children and pregnant woman. Before renting pre-1978 housing, lessors must disclose the presence of known lead-based and or lead-based paint hazards in the dwelling. Lessee must also receive a federally approved pamphlet on lead poisoning prevention.